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Services & Policies » Terms & Conditions

TERMS & CONDITIONS
Your use of this Website is subject to these Website Terms of Use (“Terms of Use”), which tell you the basis on which you may make use of our Website.

Your purchase of products which we supply to you through this Website (whether orders are placed online or over the telephone) (“Products”) is subject to the Website “Terms of Sale”.

Please read these Terms of Use carefully.  Together with our privacy policy and, if you purchase Products through our Website, our Terms of Sale, they govern our relationship with you in relation to this Website.

We may change these Terms of Use at any time by updating this page. You should check this page from time to time to review these terms to ensure you are happy with any changes.  Using or accessing this Website indicates your acceptance of these Terms of Use. If you do not accept these Terms of Use, please do not continue to use this Website.

The Website to which these Terms of Use apply and for which we are responsible is http://www.holstadnco.com.

YOUR USE OF THIS WEBSITE AND OUR INTELLECTUAL PROPERTY RIGHTS
We have made this Website available to you for your own personal non-commercial use. We may modify, withdraw or deny access to this Website at any time.

We may withdraw or deny access to this Website at any time in relation to a user who breaches any of the terms contained in these Terms of Use.

This Website and all of its contents including, without limitation, all text, software, software source code, trademarks, logos, designs, images, photographs, audio visual materials, written materials and any other form of material (“Website Content”) is owned by us or licensed to us by third parties. The copyright and all other intellectual property rights in all Website Content is owned by us or our licensors. Any rights or licences of the Website Content not expressly granted by the Terms of Use are reserved.

The names HOLSTAD, HOLSTAD & CO., H&CO., H&C, are trademarks of Holstad & Co. PTE LTD. and/or its affiliates and are used under licence.

Except as set out in the Terms of Use your use of the Website Content without written permission of the Website Content owner is strictly prohibited. You may not print, save, use, modify, distribute, transmit, display, reproduce, create derivative works from, sell, license or otherwise use the Website Content without our written permission.

  • no graphics are used separately from accompanying text;
  • our copyright and trademark notices appear in all copies and you acknowledge this Website as the source of the material; and
  • the person to whom you providing these materials are made aware of these restrictions.

We monitor the market for infringements of our intellectual property rights and reserve the right to take any action we deem appropriate to protect our rights.

OUR LIABILITY TO YOU
These Terms of Use do not exclude our liability (if any) to you for:

  • personal injury or death resulting from our negligence;
  • fraud;
  • any matter which it would be illegal for us to exclude or to attempt to exclude our liability

We do not guarantee that this Website will be compatible with all or any hardware and software which you may use. We do not guarantee that the use of this Website will not cause damage to any property, including but not limited to loss of data or computer virus infection. We accept no liability for viruses and you are advised to take all appropriate safeguards before downloading information or images from the Website. We do not guarantee that this Website will be available all the time or at any specific time. We reserve the right to withdraw or modify this Website at any time.

We are only liable to you for losses which you suffer as a result of a breach of these Terms of Use by us.  We are not responsible to you for any losses which you may incur which were not a foreseeable consequence of us breaching these Terms of Use, for example if you and we could not have contemplated those losses before or when you access this Website.  Our liability to you shall not in any circumstances include any business losses that you may incur, including but not limited to lost data, lost profits or business interruption.

INFORMATION ON THIS WEBSITE
The information contained on this Website is given for general information and interest purposes only.  Whilst we try and ensure the information contained on the Website is accurate and up to date, we cannot be responsible for any inaccuracies in the information.  As a result, you should not rely on this information, and we recommend that you take further advice or seek further guidance before taking any action based on the information contained on this Website. Our liability to you as explained above remains unaffected by this.

Specifically, please note that some products on our Website (“Products”) may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. Other Products may be represented at a larger size than actual size in order to clearly show details, or smaller than actual size in order to show the entire item.

You are not entitled (nor will you assist others) to set up links from your own websites to the Website (whether by hypertext linking, deep-linking, framing, toggling or otherwise) without our prior written consent, which we may grant or withhold at our absolute discretion.

You agree that when accessing the Website you shall not price scrape or harvest pricing either manually or by use of a web spider, web robot or any other web crawling technology.

This current version Terms of use shall begin to be effective as of January 1, 2011.
TERMS OF SALES
It is important that you read these Website Terms of Sale (“Terms of Sale”) carefully before ordering any products from our Website (“Product(s)”).  Together with our privacy policy and our Terms of Use, they govern our relationship with you in relation to this Website and your purchase of Product(s) from the Website or over the telephone.

Please click on the button marked “I Accept” at the Order Confirmation section of the Website before placing your order with us (“Order”) to show that you accept them. Please understand that if you refuse to accept these Terms, you will not be able to order any Product(s) from our Website.

WHO CAN PURCHASE FROM US?
All persons looking to purchase the item(s) for non commercial, personal use and/or as a gift can purchase from us. For retailers looking to carry our line in their shops, please contact us directly at: info(at)holstadnco.com.

HOW YOUR CONTRACT WITH US IS FORMED
When you submit your Order, you are offering to buy the Product(s) at the price set out in the Order.

Prices are checked regularly. However, if we find the price has changed or that there has been a pricing error when we receive your Order we will contact you and ask if you wish to proceed at the correct price. If you confirm that you do wish to proceed, please remember that we will still not be under an obligation to supply the Product(s) until we have sent you the second email confirming your Order.

If you discover you have made a mistake with your Order please email us immediately at info(at)holstadnco.com. We will check for emails before we ship the Order. We are unable to rectify mistakes after this time.

PAYMENT
The prices indicated on our Website at checkout include all taxes, including VAT, which may be payable in respect of the Product(s) and delivery charges.

Payment for all Product(s) via our Website must be by PayPal. If we are unable to accept your Order for any reason then we will, at our option, either not accept the charges or refund any money paid by you in respect of that Order. We will not dispatch the Product(s) until we receive payment in full.

Prices are liable to change at any time, but changes will not affect Orders which we have already confirmed as described above.

DELIVERY
We aim to ship Product(s) to you, to the delivery address you have requested in your Order within one working week provided there is available stock. We cannot give an exact delivery date but will do our best to deliver your item(s) as soon as we can.

DAMAGED OR DEFECTIVE PRODUCT(S)

i. You should inspect the Product(s) when you receive them for defects or damage. If you find a defect or damage you must inform us immediately and we will provide you with further details about how to return the item(s). Contact us at: info(at)holstadnco.com

ii. If the Product(s) are found to be damaged prior to delivery to you, or defective (through no fault of your own wearing or use), we will repair or replace the Product(s) provided that you have not worn or used and damaged the Product(s). If you would like to repair or replace the Product(s) please contact us and we will replace the item at no extra charge to you where this is reasonably practicable.

iii. These Terms of Sale do not exclude our liability (if any) to you for:

  • personal injury or death resulting from our negligence;
  • fraud;
  • any matter which it would be illegal for us to exclude or to attempt to exclude our liability.

iv. Subject to paragraph (iii) above, we are only liable to you for losses which you suffer as a result of a breach of these Terms of Sale by us. Our liability for losses you suffer as a result of us breaching these Terms of Sale is strictly limited to the purchase price of the Product you purchased.

v. Subject to paragraph (iii) above, we are not responsible for indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by you and us, including but not limited to:

  • loss of income or revenue;
  • loss of business;
  • loss of profits or contracts; or
  • loss of anticipated savings

provided that this shall not prevent claims for loss of or damage to your tangible property in accordance with your statutory rights or paragraph (iv) or any other claims for direct financial loss that are not excluded by any of the above categories of loss of this paragraph (v).

vi. Subject to paragraph (iii) above, we are not responsible for any delay in, or failure of, performance of our obligations under these Terms of Sale arising from any cause beyond our reasonable control including any of the following: act of God, governmental act, war, fire, flood, explosion or civil commotion, failure in information technology or telecommunications services, failure of a third party (including failure to supply data) and industrial action.

OTHER INFORMATION OF WHICH YOU NEED TO BE AWARE
We may not necessarily keep a copy of these Terms of Sale and your Order. We advise you to print a copy of them for your information in the future.

The Contract and all communications between us will be conducted in the English language.